Privacy Policy | The Injury Claim Law Firm

Last updated: November 10, 2026

This policy explains what information The Injury Claim Law Firm (Neufeld & Kleinberg, PA) (“we”, “us”) collects through injuryclaimlawyer.com, how we use it, and the choices you have. If you have questions, call us at (786) 977-8057.

Information we collect

Contact and consultation forms: your name, phone number, email address and anything you write about your situation.
Phone calls and text messages: when you call or text us, we receive your phone number and the content of your messages.
Your consent to receive text messages from us, and the date and way you gave it.
Website analytics: we use Google Analytics and Google Tag Manager, which use cookies to collect information such as the pages you visit, your device and browser type, your approximate location (from your IP address) and clicks on buttons such as call links.
Technical data: our hosting and security providers keep standard server logs (such as IP address and browser type) to keep the website secure and working.

How we use your information

To respond to your inquiry, review your potential claim and schedule your free consultation.
To communicate with you by phone, email and text message about your inquiry or case.
To send you the text messages you agreed to receive.
To understand how visitors use our website and improve it.
To keep the website secure and to meet our legal and professional obligations.

We do not sell your personal information.

Mobile information and text messaging

When you opt in to receive text messages from The Injury Claim Law Firm, for example by checking the consent box on one of our forms, we collect your mobile phone number and your consent. We use it to send messages about your inquiry, appointment reminders and updates about your case.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information, text messaging originator opt-in data and consent will not be shared with, sold to or bought from any third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. You can stop receiving text messages at any time by replying STOP. Reply HELP for help, or call us at (786) 977-8057. Consent to receive text messages is not a condition of hiring us.

Who we share it with

We share information only with service providers that help us run our practice, and only as needed for them to do that work:

HighLevel (LeadConnector), which runs our website forms, client messaging and text messaging.
Google, for Google Analytics, Google Tag Manager and web fonts.
Cloudflare and our website hosting provider, which deliver and protect the website.
Our online review platform, which shows client reviews on the website.

We may also disclose information when the law requires it, or to protect our rights or the safety of others.

Information you send us

Contacting us through this website, by phone, by email or by text does not by itself create an attorney-client relationship. Please share only the basic facts of your situation until we have confirmed that we can represent you.

Cookies and your choices

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Pages also load fonts from Google Fonts, which receives your IP address when a font is downloaded.

How long we keep it

We keep inquiry and case information for as long as needed to respond to you, represent you and meet our legal, professional and record-keeping obligations. Analytics data is kept according to our Google Analytics retention settings.

Your rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it, unless we are required to keep it. Call us at (786) 977-8057 and we will respond within a reasonable time.